Weighing in over cancelling David Lloyd fitness membership
We have been members of the David Lloyd sports centre in Cambridge since 2015 but did not want to renew our annual subscription (it was due to expire on 1 June) because we are leaving the country. In March, David Lloyd sent us a letter stating “To ensure your membership continues seamlessly, please make your payment before the end of this month”. I interpreted this to mean that, unless I paid, our membership would lapse – which is exactly what we wanted. Nowhere did it mention I should give them three months’ notice if I wanted to cancel. It now claims my contract specified this, and is... read more
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