Train operator says Lichfield passengers hit by delays will receive extra compensation



Rail bosses say passengers hit by delays will receive more compensation after admitting that services have not been good enough.
London Northwestern Railway and West Midlands Railway, which operate trains to and from Lichfield on the Cross City Line and West Coast Main Line, admitted that there had been a significant drop in performance during 2019.
No details have yet been given over the scale of the new compensation plans, but West Midlands Trains commercial director, Andy Camp, said the company recognised the service provided had not been at an acceptable level.
“Performance since May... read more

 
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