Thames Water fined £120m over leaks

Thames Water fined £120m over leaks
 

Thames Water has been ordered to pay out £120m to compensate customers over poor management of leaks.
An investigation by regulator Ofwat found the company "failed its customers" as it breached two of its legal responsibilities.
The watchdog found its management "did not pay enough attention" to solving leakage issues and "underestimated the significance of its underperformance".
Thames Water said its focus was now on restoring customer trust.
'We're sorry' Thames Water chief executive Steve Robertson said the company "met its leakage targets for a... read more

 
7 June 2018 in Regional, Views: 36
Source: BBC
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