Ofcom seeks to cap cost of 118 calls at £3.10 for 90 seconds

Ofcom seeks to cap cost of 118 calls at £3.10 for 90 seconds
 

The telecoms regulator Ofcom has announced it wants to cap the price of 118 directory enquiry calls at £3.10 for a 90 second call.
Market leader 118 118 charges £11.23 for a 90 second call to its service.
Ofcom said providers had been increasing prices "quite significantly" in recent years and that people are paying much more than they expect.
Overall 2% of adults or one million people use a 118 service, rising to 4% among those over the age of 65.
Ofcom launched its enquiry into the cost of 118 calls in May 2017.
It last investigated the sector in 2013 when the price was about £3... read more

 
13 June 2018 in Regional, Views: 39
Source: BBC
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