O2 customers could get compensation for mobile network outage



O2 customers affected by the mobile network’s data outage could be in line for compensation over the loss of service.
British customers reported not being able to use mobile data to access the internet and the operator’s network on Thursday after disruption started about 5am. Full service did not return until early this morning.
Guidance from regulator Ofcom said that, depending on circumstances, it “may be appropriate” for mobile networks to offer some form of compensation for loss of service.
READ MORE: O2 services restored after millions hit by network outage
O2 said it would update... read more

 
7 December 2018 in Politics, Views: 55
Source: Scotsman
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