Number of health complaints DOUBLES in a decade says ombudsman for Wales
The number of complaints about health services in Wales has doubled in a decade, according to the public service ombudsman.
Nick Bennett revealed he continues to see an increase in grievances relating to Betsi Cadwaladr University Health Board (BCUHB) - in particular, Ysbyty Glan Clwyd.
During a visit to North Wales today, Mr Bennett spoke out after upholding a complaint, ironically from a worker who deals with hospital complaints, about her father’s care and “unpreventable death” at Ysbyty Gwynedd on Christmas Day.
Mr Bennett’s report, which was published this morning, slammed health... read more
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