'I've never got my full deposit back'
Campaigners say new laws going through parliament will not go far enough to stamp out all hidden fees and charges for renters.
Charlotte Von Crease, a 27-year-old renter, says: "When we moved into our last property we were hit with nearly £3,500 worth of fees, before we even got the keys."
However, those pre-tenancy fees are just one of the hidden costs.
Tenant campaign groups say banning them will not solve the problem.
There were the usual costs for Charlotte, such as one month's rent in advance and six weeks' rent as a deposit. But she tells BBC 5 live's Wake Up To Money there... read more
- 00:24 Grace Millane: Man appears in court charged with backpacker's murder
- 00:17 Manic Street Preachers announce new album and Leeds date
- 00:14 What really freaks us out about Christmas
- 00:14 YouTube gives £600,000 to target glamorisation of violence on...
- 00:11 Grace Millane murder: accused appears in court for the first time
- 00:05 UK to crack down on Scottish shell firms
- 00:05 Tories tell Derek Mackay he can boost spending without raising taxes
- 23:59 Crossrail may not open next year despite mooted extra £1bn
- 23:43 Matteo Guendouzi explains why Unai Emery was key to him...
- 23:22 Jürgen Klopp: I was not for one second worried about Mohamed...
- 23:22 Romelu Lukaku: bulking up for World Cup has hampered my club form
- 23:22 Marco Silva believes Richarlison has quality to score 20 goals a...
- 23:22 Arsenal to battle Manchester United for Hertha starlet Arne Maier
- 23:19 Harry Redknapp crowned I'm A Celeb 2018 champion in emotional scenes
- 23:15 May in last-ditch bid to save Brexit deal despite growing mutiny
- 23:09 Buenos Aires becomes ghost town as fans follow delayed final
- 23:05 Chelsea bosses could let David Luiz leave over contract policy
- 22:58 Aston Villa star reveals the ‘really bad’ moment that transformed...
- 22:58 I'm A Celebrity 2018 winner revealed after shock final two
- 22:56 Cheryl's net worth revealed after losing lucrative L'Oreal contract
- 22:56 Princess Diana and Charles had 'unexpected source of tension in...
- 22:56 I'm A Celeb Scot John Barrowman has fans in stitches with sarcastic...
- 22:53 David Luiz could be forced out by Chelsea’s over-30s contract policy
- 22:53 Ronnie O’Sullivan beats Mark Allen to secure seventh UK snooker crown
- 22:51 Jose Mourinho, Ben Mee tackle, Ronnie O’Sullivan and Brian Clough -...
- 22:49 More than 1,000,000 drivers to be hit by new £12.50 pollution charge
- 22:49 French protester’s hand blown off by grenade he tried to pick up
- 22:43 I'm a Celebrity: Harry Redknapp wins ITV series
- 22:43 Raheem Sterling speaks out on Chelsea 'racist abuse' - 'I need my...
- 22:43 Ronnie O'Sullivan speaks out after overtaking hero Stephen Hendry...