Betrayal: Pressure mounts on Lloyds to act on all animal insurance policies
Anger is growing among Lloyds pet insurance customers after it emerged that the bank, which withdrew abruptly from the market last October, is paying compensation to some complainants who kick up a fuss.
It is doing this while pushing other complainants with the same grievances into the hands of the Financial Ombudsman Service.
Those who do not complain to the bank are being ignored altogether.
Pet charities, including Blue Cross and Dogs Trust, are lobbying the Government and the Financial Services Authority.
They say State-backed Lloyds must do the honourable thing and either reinstate... read more
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