Wonga admits double-charging customers

Wonga admits double-charging customers
 

The UK's biggest payday lender - Wonga - has admitted that it double-charged 7,000 customers for their loans on Friday.
It says an internal system error resulted in extra payments being taken from bank accounts.
The customers affected have what are known as Flexi loans, which have to be paid off in three instalments over three months.
Wonga has promised that extra costs and charges incurred will be refunded.
One customer told BBC News that the mistake resulted in an additional £574 being taken from his bank account.
His mortgage payment was bounced and over the weekend he was unable to buy... read more

 
3 October 2016 in Business, Views: 38
Source: BBC
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