Verizon closing call centers in five U.S. states, 3,200 jobs affected



Verizon Communications Inc (VZ.N) said on Thursday it plans to close call centers in five states, including its home state of New York, as the No. 1 wireless company trims head count and reorganizes operations in a saturated wireless market.
The move, which will affect 3,200 workers is a part of Verizon's effort to consolidate customer service operations across the United States.
The company, which has a workforce of about 162,700, recently agreed to buy Yahoo Inc (YHOO.O) for $4.8 billion as it looks to tap new revenue in areas such as digital media and advertising.
"We are realigning... read more

 
13 October 2016 in Science &Technology, Views: 45
Source: Reuters
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