TSB admits 1,300 accounts hit by fraud amid IT meltdown

TSB admits 1,300 accounts hit by fraud amid IT meltdown
 

Life savings have been stolen from TSB accounts by fraudsters "exploiting" the bank's IT problems, with 1,300 people losing money.
On occasions, people were waiting on the phone for up to nine hours to report cases, the bank's boss Paul Pester has told MPs.
He said that 70 times the normal level of fraud attacks were seen last month.
The introduction of a new IT system in April left customers struggling to make transactions and see their balances.
The bank said it would compensate customers in full for any fraud they suffered.
The evidence came after the financial regulator... read more

 
6 June 2018 in Regional, Views: 99
Source: BBC
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