Tax credit benefit removals criticised by MPs

Tax credit benefit removals criticised by MPs
 

A "cut first, think later" attitude plunged tax credit claimants into humiliating hardship and debt, a group of MPs has said.
HM Revenue and Customs and contractor Concentrix were criticised by the Work and Pensions Committee for decision-making "stacked against claimants".
The committee found that 90% of moves to remove benefits were overturned on first appeal.
HMRC said tax credit error and fraud checks would remain in-house in future.
The committee condemned HMRC and Concentrix for "gross failure of customer service".
It said vulnerable people were left in... read more

 
1 December 2016 in Regional, Views: 56
Source: BBC
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