SSE to pay £1m for sending out inaccurate statements

SSE to pay £1m for sending out inaccurate statements
 

SSE has agreed to pay £1m for sending out inaccurate and misleading annual statements to some pre-payment meter customers.
Regulator Ofgem found the energy giant sent 1.15 million statements that were inaccurate and misleading to 580,000 customers between June 2014 and September 2015.
The watchdog said the issue had arisen as a result of an IT coding error.
An investigation was launched after SSE reported the issue to the regulator.
The company has now agreed to pay £1m into Ofgem's consumer redress fund.
Ofgem found annual statements had incorrect information on the alternative cheaper... read more

 
7 June 2018 in Business, Views: 46
Source: BBC
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