‘Rottweiler’ doctors’ receptionists come under fire



Some receptionists at GP surgeries in South Tyneside have been branded “Rottweilers” who hinder patients’ efforts to see a doctor.
The criticism came from councillors in South Tyneside yesterday who claimed they’d all had bad experiences with receptionists when ringing to make appointments.
The councillors were speaking out as the people’s select committee considered a report from NHS England on the state of South Tyneside’s 26 GP practices and four branch surgeries.
The South Tyneside Clinical Commissioning Group said GP access in South Tyneside was higher than the national average and... read more

 
19 October 2016 in Regional North East, Views: 27
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