Receptionists 'put people off seeing doctor'

Receptionists 'put people off seeing doctor'
 

Receptionists quizzing patients about why they need to see their GP could be putting some sick people off visiting their surgery, a survey suggests.
Of almost 2,000 adults questioned for Cancer Research UK, four in 10 said they disliked having to discuss their ills with office staff in order to get an appointment.
Many were worried about making a fuss.
Experts say patients must be forceful and not take no for an answer if they have symptoms that need investigating.
The government says it is funding training to help receptionists learn how to be sensitive to patients' needs.
Probing... read more

 
11 October 2016 in Regional, Views: 45
Source: BBC
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