Rail passengers able to claim compensation for 15-minute delays under new plans
Rail passengers will be able to claim compensation when trains are more than 15 minutes late under new plans revealed by the Department for Transport (DfT).
The policy, Delay Repay 15, will be launched first on Southern trains, which have suffered months of disruption over disputes about the role of conductors.
It will then feature on other Govia Thameslink Railway (GTR) services in the coming months before being rolled out across the country.
Existing compensation rules mean passengers can only claim pay outs when services are delayed by at least 30 minutes, but one railway regulator... read more
- 08:16 Controversial speed humps coming to Leyes Lane outside Kenilworth...
- 08:16 Newcastle face rethink after Liverpool turn down loan approach
- 08:15 Urgent safety notice issued to owners of Hotpoint fridge freezers
- 08:15 How director Jason Connery’s new film Tommy’s Honour was...
- 08:14 Multi-million pound plans to improve busy South Shields junction...
- 08:14 John Legend stands up for women’s rights calling for ‘more women in...
- 08:14 New payment plan to tackle 'unfair' travel costs for post-16...
- 08:14 Nexus reassures Metro passengers and confirms no station is lined...
- 08:12 Kenny MacAskill: It’s not if, but when indyref2 will be called
- 08:12 Man attacked outside Rotherham takeaway
- 08:12 Aston Villa transfer news: John Terry's double incentive to join
- 08:11 Scots overwhelmingly support older people ‘hate crime’ law
- 08:10 Wossobama Gym star Ashley Beattie will fight Victoria Lomax for...
- 08:09 Stoke City news and transfer rumours LIVE: Bojan gets second...
- 08:07 Avebury neolithic 'stone square circle' discovered
- 08:06 All sold out at Warwick's newest business park
- 08:06 Village waste operator prosecuted for planning offences
- 08:06 BT auditing under investigation
- 08:06 This is the country where most Brits are being arrested
- 08:05 Ashraf’s efforts prove in vain for Cleckheaton
- 08:05 Model Sonny Turner sums up the struggle of shopping for a bikini as...
- 08:04 Which Premier League stadium sees the highest yearly rainfall?
- 08:04 Trespass warning as police name boy who died at DIRFT
- 08:04 British and Irish Lions captain Sam Warburton calls for a response...
- 08:03 Value of George Formby ukulele shows the importance of musical history
- 08:01 South Yorkshire Police 'thrown under the bus' over tree-felling...
- 08:00 Melton schools receive special anti-bullying awards
- 08:00 Reduction in opening times at Northumberland police stations
- 07:59 John Wood Group sees weak first half on fewer projects
- 07:58 Rare tree voted second best in England to be felled