Ofcom plans to cap price of directory enquiries call
Communications watchdog Ofcom has said it plans to cap the cost of a directory enquiries call at £3.10 for 90 seconds after warning that the cost of such calls had “risen significantly” in recent years.
118 118 currently charges £11.23 for a 90 second call to its service.
Ofcom, which is holding a consultation into the practice, said: “We’re concerned about rising prices for directory enquiries, and callers paying much more than they expect. So we’re taking action to protect consumers by proposing a cap on the cost of 118 numbers.”
It is often vulnerable or older people, who do not have... read more
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