NHS Trusts follow Northumbria’s example



Northumbria Healthcare NHS Foundation Trust is helping to support other NHS trusts across the UK to develop and improve their own patient experience programmes.
Over several years, Northumbria Healthcare has developed what is now widely recognised as one of the most comprehensive programmes of capturing patient experience anywhere in the NHS.
Every year, Northumbria Healthcare collects the views of 50,000 patients in Northumberland and North Tyneside. The trust captures real-time feedback from patients while they are still in hospital with responses shared with teams within 24 hours, but... read more

 
21 April 2017 in Regional North East, Views: 49
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