Newcastle Airport named as one of the happiest in the world
The North East’s largest airport, Newcastle International, was today placed fifth in a list of the world’s happiest airports.
The survey was published by HappyOrNot, the Finnish company responsible for the globally-recognised ‘smiley’ customer feedback system.
Its inaugural Airport Report analyses customer feedback received at 158 million data-points in 160 airports across 36 countries.
Newcastle's overall happiness score was 87.05% between November 2016 and November this year, securing its place in the top five.
This compared to an average value across all airports of 76.52%.
Nick Jones,... read more
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