Meet Aida, the AI banker that NEVER takes a day off: Swedish firm reveals robot customer service rep it say is 'always at work, 24/7, 365 days a year'



A person needs breaks, but a robot can work forever.
With this in mind, one of Sweden's biggest banks, has tapped a robot to be 'always at work, 24/7, 365 days a year.'
Now those who bank at SEB can bring their financial questions to Aida, an artificially intelligent customer service representative.
'There are some frequent, simple tasks that we need to deal with manually today, and in that effort we're looking into AI to see how we can deploy it, and Aida is one,' Johan Torgeby, the chief executive officer of SEB, told Bloomberg. 
Aida is a chatbot with vast amounts of individual client... read more

 
1 August 2017 in Science &Technology, Views: 63
Source: Daily Mail
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