London Luton Airport is 'UK's worst airport' in survey
Luton Airport has been named the worst in the UK - and Doncaster Sheffield the best - in a survey based on passenger satisfaction.
London Luton got one star in half of the 10 categories in the Which? study with a customer score of 29% based on overall satisfaction.
It was described as "chaos", "crowded" and a "rip-off".
Doncaster got 87% with five-star customer service and users referring to it as "relaxed" and "quiet".
The consumer group surveyed its subscribers who had travelled through an airport between May 2016 and May 2017.
Luton is in... read more
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