Lloyds to pay out £300m in refunds to 600,000 customers



Lloyds Banking Group will refund around 600,000 customers over failures in its handling of mortgage arrears policies, sources have confirmed.
It is understood the bank will repay nearly £300 million as part of the scheme and its administration could cost a further £50 million.
Some customers were mistakenly charged between 2009 and 2016 because of the way Lloyds applied policies relating to financial difficulty assessments, Sky News reported.
The broadcaster said those affected would be contacted by the bank and will receive an average of £350 in repaid fees and interest.
The Financial... read more

 
27 July 2017 in Regional West, Views: 38
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