Kenilworth care home rated as ‘outstanding’ in CQC report



Residents of a Kenilworth care home are celebrating after it was rated as ‘outstanding’ by the Care Quality Commission.
Newlands, in Whites Row, which provides rehabilitation, respite and long-term residential care for people with physical disabilities or long-term conditions, was described as very caring, very responsive and very well-led in the report.
It read: “The service had a strong, visible person-centred culture and was exceptional at helping people to express their views.
“People always planned their own care, with the support of their relatives, advocates and staff. This ensured... read more

 
18 October 2016 in Regional West, Views: 20
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