ESSATI firms shut door on angry customers

ESSATI firms shut door on angry customers
 

Charlie Ricketts spent almost £800 on a roller door and an extended guarantee but has nothing to show for it.
His claim, after the door collapsed, has been rejected and the repairer who took it away promising to sort it out has not returned.
“I’ve had to block the entrance with sheets of wood.
It’s like being in an episode of Only Fools And Horses – without the funny bits,” he told Crusader.
Charlie bought his Essati door in 2014, with a warranty from father and son Paul and Graham Kelly who have run a series of firms in Essex, including Essati and its parent company Vecelli.
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31 July 2017 in Business, Views: 44
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