Do NHS receptionists put you off seeing your doctor?

Do NHS receptionists put you off seeing your doctor?
 

GP receptionists have drawn fire in a new survey by Cancer Research UK. Nearly 40% of the 2,000 people who took part said they dislike having to discuss their symptoms with receptionists. This was one of the three main perceived barriers to seeing a GP. The others were being unable to see a particular doctor, and not bagging an appointment at a “convenient time”. But GP receptionist Marilu Adamberry says people shouldn’t worry about explaining what they need at the desk. “Some receptionists are scary. But we’re trained to be civil and patient, respect confidentiality, assess each situation... read more

 
11 October 2016 in Health, Views: 33
Source: Guardian
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