Complaints about loans see sharp rise

Complaints about loans see sharp rise
 

Concerns have been raised about lenders' treatment of customers with high-cost loans, following a record number of complaints to an ombudsman.
The Financial Ombudsman Service said that complaints about borrowing - ranging from store cards to payday loans - had risen by 40% in a year.
More than a third of these complaints were upheld by the ombudsman.
The report comes a day before the results of a major review of the sector by the Financial Conduct Authority.
Essential bill arrears 'more likely among women' Banks 'charging more' for overdrafts than payday lenders Excluding complaints about... read more

 
30 May 2018 in Business, Views: 49
Source: BBC
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