Black Country BT workers face uncertain future under shake-up

Black Country BT workers face uncertain future under shake-up
 

The workers will move over from Telecom House in Church Street, to the firm’s Providence Place HQ.
BT confirmed that around 150 other members of staff based in Wolverhampton will remain there, but didn’t say whether workers would continue in their current roles or have to take up different posts.
Emma Tennant, for BT, said: “As part of BT’s ongoing commitment to improving customer service – and pledge to answer more customer queries within the UK – we’re planning to move around 80 staff from our offices in Telecom House, Wolverhampton, to boost the consumer contact centre at Providence... read more

 
4 October 2016 in Regional West, Views: 36
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